GODAUP EV – DEALER ONBOARDING & STORE POLICY (v1.0)

1. INTRODUCTION

Welcome to GODAUP EV Dealer Network.
This document defines the standard process, branding rules, and operational guidelines for all authorized dealers.

2. BRAND STANDARD (MANDATORY)

Brand Name

GODAUP EV (fixed across India)

Store Format

GODAUP EV
Hub – [Location]
Store Code: GTPL-XXXX-XX

✔ Example:
GODAUP EV Hub – Karhal
Store Code: GTPL-UP84-04

3. DEALER ONBOARDING PROCESS

Step 1: Application & Approval

• Dealer submits basic details (location, experience, investment)

• Company evaluates market potential

• Approval issued with store code

Step 2: Documentation

• KYC (Aadhaar, PAN)

• GST (if available)

• Shop address proof

• Agreement signing

Step 3: Store Setup

• Minimum 200–500 sq ft space

• Branding as per GODAUP standard

Step 4: Branding Installation

• Main board (as per company design)

• Inside branding (product + logo)

• Google Business setup

Step 5: Training

• Product knowledge

• Sales process

• Basic service understanding

Step 6: Go Live

• Stock allocation

• Sales start

• Digital listing activation

4. MAIN BOARD POLICY (STRICT)

Structure (Fixed)

• GODAUP EV (largest)

• Hub – Location

• Tagline: Smart Electric Mobility for India

• Store Code

• Bottom: Address | Phone | Website | Email

• Easy EMI Available (small)

Rules

• Only 1 phone number

• Dealer name only in small (if applicable)

• No design changes allowed

5. DEALER NAME USAGE

✔ Allowed:

• “Authorized GODAUP EV Dealer”

• “Operated by: [Dealer Name]” (small font)

❌ Not Allowed:

• Dealer name above brand

• Separate dealer branding

6. STORE OPERATIONS SOP

Customer Handling

• Greet within 30 seconds

• Offer test ride

• Explain range, charging, savings

Sales Practice

• Follow company pricing

• No false commitments

• Promote EMI transparently

Service

• Basic service support required

• Coordinate with company for technical issues

7. MARKETING & DIGITAL

Google Business

• Name: GODAUP EV Hub – Location

• Regular photo updates

• Review response mandatory

WhatsApp

• Use business account

• Share offers, delivery photos

8. EMI & COMMUNICATION POLICY

✔ Use:

• Easy EMI Available

• Finance Available

❌ Avoid:

• False offers

• Misleading pricing

9. BRAND COMPLIANCE

Strictly Prohibited

• Using GODAUP name for other products

• Changing logo/design

• Selling non-approved vehicles

10. STORE CODE SYSTEM

Format:
GTPL-[STATE][RTO]-[STORE NO]

Purpose:

• Tracking

• Performance monitoring

• Expansion planning

11. TERMINATION CONDITIONS

Authorization may be cancelled if:

• Branding rules violated

• Customer complaints ignored

• Brand misuse

12. FINAL PRINCIPLE

👉 Brand First – Dealer Second

All dealers must maintain:

• Same identity

• Same quality

• Same customer experience

CONTACT (COMPANY)

📧 support@godaup.in
🌐 www.godaup.in